We have a CREDIT on our Rogers account in the amount of $31.48! Despite the last customer (dis)service representative telling Ben that the amount she told us to pay was the correct amount, apparently we overpaid. I wonder how long it will take to get that money back.
Since I didn't get to finish this post before Ben got home, here's the update that is technically not an update for those of you who are reading this for the first time.
Ben called Rogers to ask when the refund cheque would be sent. The representative seemed surprised that Ben was calling to get the refund. Apparently they weren't planning on sending it out to us!??! He also offered to send it right out to the Hanson Cres. address. Yeah, that's a great idea to send it to the address we told them we were moving from.
Supposedly the representative has now processed our refund cheque and is sending it to my mother in St. Catharines. Who thinks she'll actually get it?
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